Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
1
Reach out to us for any questions or support regarding our luxury clothing line. Our team is dedicated to providing you with the best assistance possible, ensuring a seamless shopping experience.
2
We encourage you to share your fashion inquiries or feedback. Your thoughts are valuable to us and help us improve our offerings and customer service.
3
Expect a prompt response from our customer support team. We aim to address all inquiries within 24 hours to keep you informed and satisfied.
4
If you have specific questions about our products, feel free to ask. We are here to provide detailed information about our clothing and assist you in making the right choice.
5
Thank you for reaching out! We appreciate your interest in our brand and look forward to assisting you with your fashion needs.
